iGary
Aug 25, 03:05 PM
Apple needs to address this situation appropriately. As their products gain higher profile, as their customer base increases and they gain market share, it's only logical to think that there will be a greater need for support.
You're missing a comma. :p :D
You're missing a comma. :p :D
NATO
Nov 28, 06:18 PM
I think they'll be a long way off getting money from every iPod sold. For a start its such an illogical thing to ask for (Did the music companies ask for money for every CD player or Tape Recorder sold? Nope), plus I suspect the main reason that Microsoft agreed to pay money in the first place is that they needed to get the music labels on board to boost the Zune Music Store, Microsoft was in the weaker position here and I believe the labels exploited that weakness.
If the labels were to go to Apple and demand a royalty on every iPod and threatening to pull their catalogue if they didn't get it, they would actually come off worse than Apple in terms of lost revenue and it's because of this I reckon they haven't a chance...
If the labels were to go to Apple and demand a royalty on every iPod and threatening to pull their catalogue if they didn't get it, they would actually come off worse than Apple in terms of lost revenue and it's because of this I reckon they haven't a chance...
crawdad62
Aug 25, 03:21 PM
I was a "Helper" in the discussions and I'm now a "Level 4." I've been around the discussions for quite a while. I can't say anything about the support people are getting on the phone by personal experience but I've seen a lot of rumblings on the discussions.
As was stated it's hard to gauge exactly how people are treated because most are frustrated even before they call. Same thing happens in the discussions.
My only dealings with Apple Support was a few years ago. On Christmas day the modem on my Pismo went out. I just for a lark called to see if anyone was in and not only was someone there I was taken care of quite nicely. The next day I had a box to send it off and three days later I had it back. Not bad for a notebook that was about two weeks short of the warranty expiring.
I think that Apples growth of late might be the cause of some problems. They've got a bunch of new user (switchers) that might need a bit more "hand holding" (and that's not meant to be derogatory, it's just people that aren't exactly used to Mac in general).
I know one thing for sure. Apple's decision to let their Discussions staff go wasn't a good thing.
As was stated it's hard to gauge exactly how people are treated because most are frustrated even before they call. Same thing happens in the discussions.
My only dealings with Apple Support was a few years ago. On Christmas day the modem on my Pismo went out. I just for a lark called to see if anyone was in and not only was someone there I was taken care of quite nicely. The next day I had a box to send it off and three days later I had it back. Not bad for a notebook that was about two weeks short of the warranty expiring.
I think that Apples growth of late might be the cause of some problems. They've got a bunch of new user (switchers) that might need a bit more "hand holding" (and that's not meant to be derogatory, it's just people that aren't exactly used to Mac in general).
I know one thing for sure. Apple's decision to let their Discussions staff go wasn't a good thing.
nagromme
Aug 25, 03:22 PM
It would be a shame to Apple toss aside its consistent record of having the industry's best support.
But it takes more than a few weeks of anonymous "uptick" to indicate such a dire turn of events.
Now, if such a thing did come to pass, I welcome every complaint and flame Apple can get: feedback is what gets them back on track.
And it's a shame about the discussion staff--seems like an odd move from where I'm standing.
But it takes more than a few weeks of anonymous "uptick" to indicate such a dire turn of events.
Now, if such a thing did come to pass, I welcome every complaint and flame Apple can get: feedback is what gets them back on track.
And it's a shame about the discussion staff--seems like an odd move from where I'm standing.
notabadname
Mar 22, 03:45 PM
iPad: 1024x768
7.76� x 6.82�
45.2 square inches
PlayBook: 1024x600
3.54� x 6.04�
21.4 square inches
7.76� x 6.82�
45.2 square inches
PlayBook: 1024x600
3.54� x 6.04�
21.4 square inches
joecool85
Jul 27, 09:41 AM
Yay! Chips that don't suck and are fast! (I hate P4s)
zedsdead
Apr 12, 05:10 AM
http://www.avid.com/US/specialoffers/fcppromotion?intcmp=AV-HP-S3
Avid is holding a great promotion to switch over to Media Composer if you are an FCP user. I am considering it based on what Apple shows us today.
Avid is holding a great promotion to switch over to Media Composer if you are an FCP user. I am considering it based on what Apple shows us today.
cmaier
Apr 19, 04:27 PM
Samsung, circa 2006:
http://www.gsmarena.com/samsung_at_cebit_2006-news-177.php
http://www.gsmarena.com/samsung_at_cebit_2006-news-177.php
rdowns
Mar 22, 01:50 PM
Where are our strict constitutionalist Tea Party Republicans? They haven't had anything to say about this. ****ing hypocrites.
eb6
Sep 19, 10:10 AM
30 days on refurbs might mean something actually...
Any ideas?
Could be that they are expecting a flood of returns after they introduce the new MB and MBP. And they are waiting so they can send out fresh referbs. Just a though.
Any ideas?
Could be that they are expecting a flood of returns after they introduce the new MB and MBP. And they are waiting so they can send out fresh referbs. Just a though.
daze
Aug 25, 03:52 PM
Call it what you want but these new MacBooks are crap. Yea there is people who are enjoying theirs without a hitch but look at all the reports of problems. Not once on this forum have we had a flood of problems with a single unit. Apple dropped the ball on this one. Poorly made unit
Not to put momre fuel on to the fire, but I agree. MacBooks are indeed crap. I had three sent to me, and all had a few things wrong with them. I ended up getting a refund... Now, if Apple could only re-do a new case for the MacBook Pro series, I'd get one in a heart beat.
Not to put momre fuel on to the fire, but I agree. MacBooks are indeed crap. I had three sent to me, and all had a few things wrong with them. I ended up getting a refund... Now, if Apple could only re-do a new case for the MacBook Pro series, I'd get one in a heart beat.
barkmonster
Apr 11, 12:59 PM
My iPhone contract is up on the 5th of November so I'm hoping for 3 things in the next one:
64Gb (or 48Gb at a push), I listen to a LOT of DJ sets off sound cloud and hybridized so 32Gb isn't so much really.
WAY better battery life
WAY better signal strength
64Gb (or 48Gb at a push), I listen to a LOT of DJ sets off sound cloud and hybridized so 32Gb isn't so much really.
WAY better battery life
WAY better signal strength
citizenzen
Mar 22, 01:52 PM
The big difference between Libya and Iraq is that in Iraq there wasn't a large insurgence controlling a decent proportion of the country before the troops went in.
Good point.
Good point.
Cinch
Aug 11, 11:35 AM
Take a look at the Nokia E61. I just got one to replace my BlackBerry and love it. It's the European version and you have to buy it unlocked ($350 or so) but it works great. Cingular is coming out with a dumbed down version called the E62 but strips away some of the cool features like WiFi. Go figure - an American phone with less features than the one sold in the rest of the world.
With crappy phones and our pathetic broadband infrastructure, you'd think we were Third World rather than a "Superpower."
Yeah, but I rather pay ~30% tax than the 50%+ tax in Europe (fed., state, sales etc).
With crappy phones and our pathetic broadband infrastructure, you'd think we were Third World rather than a "Superpower."
Yeah, but I rather pay ~30% tax than the 50%+ tax in Europe (fed., state, sales etc).
Consultant
Apr 11, 11:36 AM
We'll see in a few months.
Apple has never been one to react to competition in the recent years. They seem to do what they think is best and let others follow them.
I think they know that if they bring out the best one when it is released, they will sell as many as they can make for a long time.
Agree.
Apple has never been one to react to competition in the recent years. They seem to do what they think is best and let others follow them.
I think they know that if they bring out the best one when it is released, they will sell as many as they can make for a long time.
Agree.
Westside guy
Aug 7, 03:50 PM
Hey nice to see osx will have system restore =D
Time machine isn't even similar to MS's System Restore. Time Machine is basically like having CVS or Subversion underneath the file system. It rocks. I don't believe there's ever been anything like it on a client-type computer (a similar feature was present in the server OS VMS, I believe).
You might want to do some reading about CVS and Subversion.
Edit: Now that I think about it, it wouldn't be surprising to find that CVS/Subversion code is the foundation for Time Machine.
Time machine isn't even similar to MS's System Restore. Time Machine is basically like having CVS or Subversion underneath the file system. It rocks. I don't believe there's ever been anything like it on a client-type computer (a similar feature was present in the server OS VMS, I believe).
You might want to do some reading about CVS and Subversion.
Edit: Now that I think about it, it wouldn't be surprising to find that CVS/Subversion code is the foundation for Time Machine.
aswitcher
Aug 5, 09:25 PM
*iChat Phone - Call numbers through iChat as part of .Mac... I guess you could make a conference with a combination of multiple phone numbers/iChatters.
*Maps - A new application designed to compete with Google Earth, but of course be much, much snazzier. Apparently, the next MBP would include a GPS chip so that you could see a "You Are Here" on the map.
I am hoping the iPhone has BT and GPS, and links to Maps on your Mac! :eek:
*Maps - A new application designed to compete with Google Earth, but of course be much, much snazzier. Apparently, the next MBP would include a GPS chip so that you could see a "You Are Here" on the map.
I am hoping the iPhone has BT and GPS, and links to Maps on your Mac! :eek:
dethmaShine
Apr 6, 10:11 AM
For a programmer dealing with Terminal, Xcode, Netbeans, Eclipse, etc (not graphic intensive softwares), would this macbook air be a better deal than the 13/15" Macbook pro?
Anyone?
Anyone?
DeathChill
Mar 31, 09:52 PM
No, it's "make up a fake day" day.
Good. I declare it dog moustache day.
Good. I declare it dog moustache day.
starnox
Aug 5, 04:51 PM
Can someone confirm my calculations?
The keynote will start 8PM UK time?
The keynote will start 8PM UK time?
samcraig
Apr 27, 11:19 AM
News on slashdot.org:
77 Million Accounts Stolen From Playstation Network.
Earth will not stop turning, but I think this is just slightly, slightly worse than a file that shows where you haven't exactly been at some point in the past if someone steals your iPhone.
See title of the thread: "Apple addresses controversy". There is and there never was a problem, but the idiocracy forced Apple to act to end the controversy. Right now, who do you think should worry more, iPhone owners or PS3 owners?
Both are issues. Both are being addressed. Why must someone (you) throw one company under the bus in favor of supporting another. Both had/have issues and both are responding.
77 Million Accounts Stolen From Playstation Network.
Earth will not stop turning, but I think this is just slightly, slightly worse than a file that shows where you haven't exactly been at some point in the past if someone steals your iPhone.
See title of the thread: "Apple addresses controversy". There is and there never was a problem, but the idiocracy forced Apple to act to end the controversy. Right now, who do you think should worry more, iPhone owners or PS3 owners?
Both are issues. Both are being addressed. Why must someone (you) throw one company under the bus in favor of supporting another. Both had/have issues and both are responding.
Multimedia
Aug 23, 12:49 AM
Yeah im not surprised. I went to my local store today and saw one in all its glory attached to a 30" ACD. It was VERY fast, system prefs launched in micro seconds, a meaty FCP project opened in less than 5 seconds same for Aperture & Logic, 1080p HD trailers were chewed and spit out using less than 10% of processing power. Totally amazing and best part...its very quiet. I played with a Quad G5 once and it sounded like a jet engine taking off.
I defo want one but it'll cost me an arm and leg. Sigh...My Quad G5 is dead silent all the time. Those noisy Quads should have been sent off for repair. I was told the Quad in the Santa Clara Apple Store was also very loud. That is not normal. Properly serviced they run very silent.
I defo want one but it'll cost me an arm and leg. Sigh...My Quad G5 is dead silent all the time. Those noisy Quads should have been sent off for repair. I was told the Quad in the Santa Clara Apple Store was also very loud. That is not normal. Properly serviced they run very silent.
iStudentUK
Mar 26, 06:16 AM
Can't wait. Hope it's awesome
Got to wait for the results from the beta testers who buy 10.7 on release. Learn the lessons of 10.6, I waited until 10.6.2 was out!
Wish my MB had a multitouch track pad though! :(
Got to wait for the results from the beta testers who buy 10.7 on release. Learn the lessons of 10.6, I waited until 10.6.2 was out!
Wish my MB had a multitouch track pad though! :(
ergle2
Aug 27, 07:41 PM
HI!
Anyone knows if jointly with this rumor is the rumor of the upgrade of graphic cards on MacBook (not Pro) to Intel GMA 965 (I think is this the reference...)?
Thanks!
From the benchmarks I've seen, the 3000/X3000 stuff (the 965 integrated graphics) is *slower* than the 945 integrated graphics. The only advantage it offers is SM 3.0 (pixel shaders), which are required for Vista compliance -- and that nice little sticker that all new PC systems will want for this holiday season. I wouldn't consider it an upgrade.
Anyone knows if jointly with this rumor is the rumor of the upgrade of graphic cards on MacBook (not Pro) to Intel GMA 965 (I think is this the reference...)?
Thanks!
From the benchmarks I've seen, the 3000/X3000 stuff (the 965 integrated graphics) is *slower* than the 945 integrated graphics. The only advantage it offers is SM 3.0 (pixel shaders), which are required for Vista compliance -- and that nice little sticker that all new PC systems will want for this holiday season. I wouldn't consider it an upgrade.